- Check–In and Check–Out: 15.00 Check-In and 11.00 Check-Out.
- Luggage storage is provided as part of this service if needed.
- Internet access is available in whole hotel.
- Telecommunications: The reception offers the possibility of purchasing a SIM card.
- Transfers: Transfers from/to the international airport Karlovy Vary or train station to the hotel will be charged extra
- Transport: Transport around Karlovy Vary and the Czech Republic for fixed prices. Arrangement and calling of a tested cab service
- Bus and train timetables and flight schedules: Information about timetables and flight schedules.
- Tours: Guided tours of the town of Karlovy Vary,info about trips to Karlovy Vary and its vicinity (Mariánské Lázně, Františkovy Lázně, Loket,Ostrov etc.)
- Culture: Theatre, opera or concert tickets
- Information: Information on restaurants, bars, clubs, galleries, museums, sights and monuments, cultural events
- Leisure time: fishing, hunting, etc.
- Sports activities: golf, tennis, cycle-tourism, horse riding, Nordic Walking etc.